Install your Vietnam eSIM at home, before you fly
- At home, on Wi-Fi
- Within 30 days
- Keep the line off

The short answer
Set the eSIM up at home over Wi-Fi, before the flight, inside 30 days of the purchase. Scan the order page's QR code, give the line a name, and leave it off until you land. Once the eSIM is added, do not delete it: a QR code generally allows one install only.
Checked October 2, 2026
Before you scan
Two requirements before you start: eSIM support built in, and no carrier lock; the phone check walks through both. Connect to Wi-Fi: the phone downloads the eSIM from the internet, and Apple asks for Wi-Fi or a hotspot while it does.
Scan the QR code
Bring the order page up on a second screen, or put the QR code on paper. The moment payment lands, the code shows on screen and remains on that page, so bookmark the link. On an iPhone the path is Settings, then Cellular, then Add eSIM; scan from there. Android phones add the eSIM in the SIM settings: on Samsung that is Connections, then SIM manager; on Pixel, Network & internet, then SIMs. A camera that refuses the code is no dead end: key the details in from the order page.
After it is added
Give the line a name you will recognise, such as Vietnam. It stays switched off until landing, and it must not be deleted: the QR code generally allows one install only. On landing, follow switch it on after landing.
If it fails (Install the eSIM)
A scan that fails or an install that halts: stay on Wi-Fi and retry once. If failure repeats, contact the store’s support with your order page link and phone model before another attempt.
More help
Switch your Vietnam eSIM on when you land
After landing in Vietnam, switch the eSIM line on and choose it for mobile data. If data does not start, turn on data roaming for that line only.
Data roaming on a Vietnam eSIM: when you need it
The plans run on Vietnamese networks, and the store says switch data roaming on for the eSIM line only when it does not connect. Where the switch is.
Vietnam eSIM not connecting: the checks, in order
Is your eSIM not working in Vietnam? Check the line, mobile data and airplane mode, then data roaming, pick the network by hand, and write to support.
Vietnam eSIM refunds: when you get your money back
A full refund when the eSIM fails and no fix exists. A working eSIM is not refunded. How to ask, and where the money goes.
Will this phone run an eSIM? Find out before you buy
Dial *#06#: if your phone shows an EID, it has an eSIM. It must also be unlocked. Check your model before you buy a Vietnam eSIM.
Still stuck?
Orders, QR codes and refunds are handled by VietSIM support. Write with the link to your order page and your phone model.
contact@vietsim.com